About Flack Consultancy Tasmania

Flack Consultancy Tasmania (FCTAS) is a small FAMILY-OWNED NDIS registered support co-ordination business based in Hobart Tasmania.

The business grew from a passion and desire to provide a quality service to all NDIS participants.

Please reach out to discuss your NDIS plan and how support coordination can help you to reach your goals.

FCTas support co-ordinators can provide level 2 and level 3 (specialist support coordination).

Our support co-ordinators work with you and your community to achieve your goals. To do this we have strong links within the community to connect you with the appropriate support whether it be allied health needs, accommodation or support staff.

Please contact FCTas via email or phone to discuss your individual requirements.

Our Purpose

To work with all clients to provide a quality service which empowers all Tasmanians with a disability to reach their full capacity whilst closing the gaps to encourage choice and individuality.

Vision Statement

FCTas aims to close the gaps by:

Building each client’s skills and capacity to be an active and engaging member of their community.

To provide excellence and innovation in service delivery to all clients.

To create successful, engaging partnerships with service providers to enable client engagement.

To implement and support the NDIS to achieve desired outcomes and ensure its ongoing success.

Values

We are driven by our passion for positive success

We are authentic, passionate and committed to achieving positive outcomes.
We are committed to the inclusion of all people with disability.
We have a clear understanding and application of our purpose, aims and values.
There is a congruence of values in both actions and organisational processes.
Our purpose, culture and values, guide our processes and decision making.
Team cohesiveness and unity is integral to our success.
Maintaining everyone’s safety is paramount at all times.
We celebrate the success of our clients and our business.

Exceeding your expectations

We aim to exceed your expectations, in all areas of service.
We are reliable, honest and deliver on our promises.
We promote “choice and control” in everything we do.
We engage, listen and act with integrity at all times.
We are knowledgeable and a reliable source of information.
We encourage independence, decision making and capacity building.
We are committed to making a difference for all people.
We share the journey and celebrate successes.
Feedback is invaluable - every problem brings opportunity for improvement.

Collaborative - Together we strive to achieve

Collaboration is part of everything we do.
Partnering enables successful outcomes for all clients.
We value and respect each other.
We achieve together, as a team.
We communicate openly and transparently and in a positive manner.
We bring people and services together.
We are autonomous, multi-skilled and ready to work with all people with disability.
Our structure is flat, with systems that support individuals to make decisions.
We treat each other with respect and have a high level of autonomy.
We enjoy working together and achieving results.

Innovative - Discovering new opportunities

We are learning all the time and support the NDIS.
We are flexible, responsive and adaptable.
Personal development and education are ways we learn and grow.
Opportunities to learn are welcomed and sought.
Leadership and innovation is key to our success.
We see challenges as opportunities to develop and succeed.
Change brings opportunities to reflect and grow.

Business

We are a values-based business.
We understand and work within business principles which drive accountability, outcomes and innovative practice.
We care about efficiency and effectiveness.
We are a business focused on client’s needs, goals and positive outcomes.
We are committed to being leaders in the sector and delivering exemplary services.

“We champion every client’s goal with passion and integrity, as if they were our own.” Charles Schwab